iKhokha
A South African SME payments business built around card machines, with an online product alongside. It publishes its full in-person tier ladder, which almost nobody else does.
iKhokha published fees
Read off the provider's own published pricing page.
Checked last month, on 23 Jul 2026.
www.ikhokha.com/pricingThis profile is general factual information and editorial analysis, not an endorsement, personalised recommendation, provider quote or proof that every product is authorised for your use. Check the source dates, exact contracting entity, current written terms and regulatory scope before committing.
The fees
What iKhokha charges.
Every line carries the date we last checked it and where we read it. The lines our calculator models are generated from the same engine, so this table and the tool cannot disagree.
| Line | Rate | Notes | Source |
|---|---|---|---|
| iKhokha rate | 2.85% | Cards · SME payments | iKhokha rate: 2.85% Read off the provider's own published pricing page. Checked last month, on 23 Jul 2026. www.ikhokha.com/pricing |
| iKhokha Instant EFT rate | 2.00% | Instant EFT · no chargebacks | iKhokha Instant EFT rate: 2.00% Read off the provider's own published pricing page. Checked last month, on 23 Jul 2026. www.ikhokha.com/pricing |
| Fixed fee per transaction | None | Added on top of the percentage | Fixed fee per transaction: None Read off the provider's own published pricing page. Checked last month, on 23 Jul 2026. www.ikhokha.com/pricing |
| Minimum per transaction | None | A floor on percentage plus fixed fee | Minimum per transaction: None Read off the provider's own published pricing page. Checked last month, on 23 Jul 2026. www.ikhokha.com/pricing |
| Monthly / setup | R0 | On the plan we model | Monthly / setup: R0 Read off the provider's own published pricing page. Checked last month, on 23 Jul 2026. www.ikhokha.com/pricing |
| Payout fee | R2,17 | Charged per payout run | Payout fee: R2,17 Read off the provider's own published pricing page. Checked last month, on 23 Jul 2026. www.ikhokha.com/pricing |
| Refund fee | None | Charged to process a refund | Refund fee: None Read off the provider's own published pricing page. Checked last month, on 23 Jul 2026. www.ikhokha.com/pricing |
| Processing fee on a refund | Kept by the provider | The hidden cost: a refunded sale usually still costs you the original fee | Processing fee on a refund: Kept by the provider Read off the provider's own published pricing page. Checked last month, on 23 Jul 2026. www.ikhokha.com/pricing |
| Chargeback penalty, ikhokha | Not published | Not published by any provider. Our model provisions R120,00 per chargeback as an editorial assumption | Chargeback penalty, ikhokha: Not published Read off the provider's own published pricing page. Checked last month, on 23 Jul 2026. www.ikhokha.com/pricing |
| Chargeback penalty, ikhokha instant eft | None on this rail | Not published by any provider. Our model provisions R120,00 per chargeback as an editorial assumption | Chargeback penalty, ikhokha instant eft: None on this rail Read off the provider's own published pricing page. Checked last month, on 23 Jul 2026. www.ikhokha.com/pricing |
| International cards | 3.25% | Ex VAT | International cards: 3.25% Read off the provider's own published pricing page. Checked last month, on 23 Jul 2026. www.ikhokha.com/pricing |
| American Express | 3.4% | Ex VAT. The pricing page lists Amex in person; the T&Cs charge the same 3.4% on ecommerce Amex transactions | American Express: 3.4% Read off the provider's own published pricing page. Checked last month, on 23 Jul 2026. www.ikhokha.com/pricing |
| In-person tiers | 2.75% – 2.5% | 2.75% to R40k, 2.65% to R60k, 2.55% to R80k, 2.5% to R100k a month, custom above. Does NOT apply online | In-person tiers: 2.75% – 2.5% Read off the provider's own published pricing page. Checked last month, on 23 Jul 2026. www.ikhokha.com/pricing |
| Dual SIM add-on | R75 a month | Optional, for card machines. R65.22 ex VAT | Dual SIM add-on: R75 a month Read off the provider's own published pricing page. Checked last month, on 23 Jul 2026. www.ikhokha.com/pricing |
Rates ex VAT. The published tier ladder is for IN-PERSON card machine transactions only. Online is flat at 2.85%, which the T&Cs call a maximum rate, so custom terms exist but no online ladder is published. The R2.50 payout fee is charged once per successful daily payout regardless of the amount, and R2.50 is the VAT-inclusive figure: the T&Cs price it at R2.17 ex VAT, which is what we model.
What it accepts
Payment methods.
Strengths
- Publishes a full in-person volume ladder down to 2.5%, which is unusually transparent for this market.
- No monthly fee on the standard account.
- Online Instant EFT at 2% is a genuinely cheap bank rail.
- The API uses signed payloads, so integrity checking is built into the integration rather than bolted on.
Watch-outs
- The attractive tier ladder is in-person only. Online does not step down with volume as far as iKhokha publishes.
- The R2.50 payout fee is charged per trading day, not per transaction, and only on days money is actually paid out. Daily takings under R10 roll over to the next payout.
- Settlement can take up to 3 business days outside FNB and Absa, and does not run on Sundays.
- Online pricing detail is thinner than the in-person rate card, so confirm your online terms directly.
For developers
Integration and API.
iKhokha provides a REST API with webhooks and plugins for the common platforms, plus payment links for merchants who do not want an integration at all.
The distinguishing detail for developers is that its API signs payloads. Request integrity is part of the protocol rather than something you layer on, which removes a whole category of implementation mistake. The usual rules still apply: confirm payments server-side from the webhook, verify the signature, and keep webhook handling idempotent.
The pricing detail online is thinner than for the card machines, which is where iKhokha’s business actually is. If you are integrating for online only, get your terms in writing rather than reading them off the in-person rate card, because the volume ladder that makes iKhokha attractive in person is not published for online at all.
Regulatory records and scope
iKhokha RF (Pty) Ltd · 2012/067507/07
Listed in PASA's June 2025 public TPPP register. The register records this entity under a sponsoring bank and payment-service columns. It is not evidence that every iKhokha product or activity is authorised, or that the June 2025 status remains current.
iKhokha RF (Pty) Ltd: record dated 2025-07-02 Read from the identified regulator or payment-system body publication. Checked this month, on 01 Aug 2026.
iKhokha is not a sponsor of this site, and this profile is not a paid placement.Nothing on this page was seen by iKhokha before it was published.
In context
How iKhokha compares.
The whole field, ranked by what actually reaches your account, computed by the same engine that powers the calculator. Not a shortlist we picked.
| # | Provider | Rail | Headline | Chargebacks | Effective rate | Per month |
|---|---|---|---|---|---|---|
| 1 | Ozow pay-by-bank | Pay-by-bank · no chargebacks | 1.50% | None | 1.80% | R2 703 |
| 2 | Peach Pay by Bank | Pay by Bank · no chargebacks | 1.50% | None | 2.05% | R3 075 |
| 3 | Paystack EFT | EFT · no chargebacks | 2.00% | None | 2.37% | R3 553 |
| 4 | Stitch Capitec Pay | Capitec Pay · no chargebacks | 2.00% | None | 2.38% | R3 563 |
| 5 | iKhokha Instant EFT This provider | Instant EFT · no chargebacks | 2.00% | None | 2.38% | R3 563 |
| 6 | PayFast Instant EFT | Instant EFT · no chargebacks | 2.00% | None | 2.41% | R3 609 |
| 7 | Yoco | Cards · Core plan | 2.55% | Card risk | 3.04% | R4 563 |
| 8 | iKhokha This provider | Cards · SME payments | 2.85% | Card risk | 3.40% | R5 106 |
| 9 | Ozow cards | Cards via partners | 2.85% | Card risk | 3.42% | R5 133 |
| 10 | Stitch Express | Cards · orchestration | 2.95% | Card risk | 3.52% | R5 282 |
| 11 | Paystack | Cards · best DX | 2.90% | Card risk | 3.64% | R5 458 |
| 12 | Peach Payments | Cards · subscriptions | 2.95% | Card risk | 3.79% | R5 683 |
| 13 | PayFast | Widest methods | 3.20% | Card risk | 4.21% | R6 320 |
A R650,00 average basket, R150 000,00 a month, 3% refunded, 4 payout runs a month, incl 15% VAT. Quote-based providers are absent from this table because they publish no rate to compute, not because they were excluded. Card rails carry a chargeback provision of R120 per chargeback, which is an editorial assumption, not a sourced figure: no provider on this site publishes a chargeback penalty amount. Run your own numbers in the calculator.
See iKhokha against your real numbers
Set your basket, volume and refund rate to find your effective rate, then compare it with every other gateway.